Shipping and Returns

Neon Shipping:

  • Neon is very fragile to transport and as a result our neon pieces are shipped via courier on request. 
  • Local delivery in a 25km radius of our 295 Long Street store is R150. 
  • Local Pick-up from 295 Long Street in Cape Town is free.

Neon Returns:

We understand that not all pieces work in all spaces.
We're happy to accept returns 14 days after purchase subject to a 5% restocking fee. 
Pieces eligible for return will need to be as-new and return transport is a cost to the purchaser. 

Softgoods & Smalls Shipping:

  • Flat Rate National shipping R85
  • International Shipping on request

Softgoods & Smalls Returns :

Merchandise must be as-new to be eligible for return.
We will accept returns 30 days after purchase subject to a 5% restocking fee.
The item may be exchanged for store credit or a cash refund.